Writing Course for General Services Corporation Employees Essay

Writing Course for General Services Corporation Employees - Essay Example The paper throws light on General Services Corporation (GSC). In GSC, letters to customers, internal memos and emails are the most common types of written communication. Since GSC is a service company, it needs to constantly be in touch with its customers, and this makes external communication very important. There is also a lot of written communication that goes on between different departments. Most of this internal communication is normally in the form of e-mails and memos. Employees in the marketing department also have to do a lot of proposal writing for the purposes of getting more customers for the company. With all this writing that employees have to do every now and then, it is important to upgrade their writing skills so as to make the communication process easier and more efficient. The employees should receive training not only how to write well, but also how to write creatively. For instance, when writing internal memos and emails, most employees normally do not really k now how to bring out the point they want to make. This makes their written communication seem pointless, which can be quite frustrating for both the receiver and sender. However, some employees are quite good at communicating through whatever form of written communication they use. For instance, when one states his message right at the beginning instead of beating around the bush, then it is likely that whoever is reading the letter or memo will take whatever is in it with the seriousness it deserves.